Back to MSP attribution Case study, verified result

An MSP found out which marketing actually worked. Then they cut everything else.

RedZone Technologies was spending $12,000 a month on marketing. Their agency reports said everything was working. The data said otherwise. This is the 90-day story of what happened next.

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$91,200
saved on marketing in year one, while leads went up 133%
Company
RedZone Technologies
Industry
MSP
Region
Northwestern US
Result period
6 months
Six months later
63%
cut from monthly marketing spend
133%
increase in sales-qualified leads
9
new managed services agreements signed
$45K
in new monthly recurring revenue
The setup

$12,000 a month, and nobody could say where the leads came from.

RedZone Technologies sells IT support, cybersecurity, cloud, and Microsoft 365 to businesses across the Northwestern US. Like a lot of MSPs at their size, they had bet hard on outsourced marketing to drive growth.

Their agency ran the full stack. Google Ads. LinkedIn. Reddit. SEO. Content. Landing pages. Every month, the reports came in: traffic up, rankings up, clicks up, engagement up.

Despite spending more than $12,000 every single month, RedZone could not answer one question:

Which of this is actually producing customers?

The decision

They were not buying another tool. They were buying an independent check on their agency.

"The reports looked great. But we couldn't connect the dots between what the agency was showing us and the opportunities entering our pipeline. We weren't looking for another marketing platform. We wanted an independent way to verify what we were being told."

Scott Granai Business Development Director, RedZone Technologies

Lead Source went live in under 10 minutes. One snippet in the website's head tag. From that point on, every form submission was captured with the full attribution trail: source, campaign, landing page, journey, form data. None of it routed through the agency.

The 90-day audit

After 90 days, the picture was clear. The agency's reports were not.

The agency had been spreading $12,000 a month across half a dozen channels. The reports made it all look like it was contributing. In reality, a small fraction of the spend was producing pipeline.

What the data showed
  • One Google Ads campaign produced the majority of sales-qualified leads, out of a portfolio of more than a dozen running at once
  • Three landing pages generated over 90% of website conversions. The other thirty did nothing useful.
  • LinkedIn ads drove impressions and engagement but almost zero qualified opportunities
  • Reddit ads brought traffic. Pipeline impact was negligible.
  • Several SEO investments generated visitors who rarely turned into enquiries

The agency was measuring activity. Impressions, clicks, sessions, rankings. Lead Source was measuring outcomes. Who became a lead. Where they came from. What they did before submitting the form.

The difference was the difference between a report and a result.

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The unexpected discovery

It wasn't just the marketing. The data exposed gaps inside the business too.

The biggest surprise wasn't the wasted spend. It was what attribution data uncovered internally.

Some leads were being tracked manually. Others were logged inconsistently. A few opportunities never made it into the sales process at all. Lead Source surfaced gaps that had nothing to do with marketing and everything to do with how enquiries got handled once they arrived.

"What surprised us wasn't just how quickly we identified wasted marketing spend. It was how much visibility we gained into our entire sales and marketing process. Lead Source is incredibly simple to deploy, but the insight it gave us was far more valuable than we expected."

Scott Granai Business Development Director, RedZone Technologies
The action

With the data on the table, the next move was obvious.

RedZone took the findings to their agency. The agency struggled to explain why so much budget was going to channels producing so little business value.

The relationship ended. A new agency came in. This time, every recommendation had to be backed by Lead Source data. No assumptions. No vanity metrics. No marketing jargon. Just evidence.

The numbers

Six months in.

Marketing spend

Before
$12,000
per month
After
$4,400
per month. 63% cut. $7,600 saved every month.

Sales-qualified leads

Before
3
per month
After
7
per month. 133% increase.

Revenue impact over six months

  • 42 sales-qualified opportunities entered the pipeline
  • 9 new managed services agreements signed
  • $45,000 in new monthly recurring revenue added
  • $45,600 saved on wasted marketing in the same six months
Net annual impact
$631,200

$540,000 in new ARR plus $91,200 saved on wasted spend. All from a $19 a month tool.

The takeaway

RedZone didn't have a lead problem. They had a visibility problem.

Their agency controlled the reporting. Their agency controlled the narrative. Until Lead Source was installed, nobody could verify the results independently.

Once the attribution data was in their own hands, the right decisions became obvious. Some marketing produced revenue. Most produced reports. Lead Source made it easy to tell the difference.

What would $91,200 saved and $540,000 new revenue do for your business?

RedZone found out in 90 days. You can find out faster. Install Lead Source in under 5 minutes, see your real lead sources by tomorrow morning, free to start.

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