The blog

The marketing that pays, in plain English.

Guides to the unglamorous half of marketing: where your leads actually come from, how fast you reply to them, and how to tell which spend pays. No jargon, no filler.

Two people reviewing marketing performance on a laptop in a bright cafe
Lead sources

How to add a custom field to a Freshsales web form

Freshsales web forms are built from CRM fields, so a comments box means creating a contact field first. How to add it, map it for lead conversion, and why a hidden field still is not lead source tracking.

20 August 2026 · 6 min read
Lead tracking

Google Ads conversion tracking for Jotform (the session fix)

An embedded Jotform breaks the GA4 session, so Google Ads never sees the conversion. The postMessage fix that works, three setups that fail, and how to get revenue back into bidding.

19 August 2026 · 10 min read
Forms

Eleven free intake and consent form templates for practitioners

Eleven intake and consent templates for therapy, massage, beauty, fitness and coaching practices. Free, no email gate, fill online or download the blank.

18 August 2026 · 4 min read
Forms

Six free sign-in sheet templates, and which one you actually need

We have published six sign-in sheet templates. They are free, there is no email gate, and you can fill one online or download the blank PDF.

18 August 2026 · 4 min read
Forms

Three free client intake templates built around the conflict check

Three client intake templates for law firms and professional services. Free, no email gate, fill online or download the blank.

18 August 2026 · 4 min read
AI tools

"Authentication service was unavailable. You can try again." What the Claude error means

Authentication service was unavailable. You can try again. If that is the message Claude is showing you, the problem is almost certainly not your account. Here is what it means and how to tell.

17 August 2026 · 6 min read
AI tools

A control that has only ever passed is not a control

A check that has only ever passed has not been proven to do anything. Why every control guarding AI-written code needs a planted defect, confirmed to fail, before it can be trusted.

17 August 2026 · 5 min read
AI tools

Your CLAUDE.md is not a control

Instruction files are read probabilistically, not enforced deterministically. Three documented drift modes, the three-tier model for agent governance, and where enforcement actually has to live.

17 August 2026 · 5 min read
AI tools

Claude chats disappeared? Where to look before assuming they are gone

Missing conversations are usually still there. Where to check, in order, and how to keep a copy of anything you cannot afford to lose.

14 August 2026 · 5 min read
AI tools

Claude artifacts not working? Start with the setting everyone misses

Blank panel, artifact will not load, no artifact at all. The first cause is a setting most guides get wrong, and it is not where they say it is.

14 August 2026 · 6 min read
AI tools

Claude network error or "something went wrong"? Fixes for each one

Something went wrong, an unknown network error, error 529, service unavailable. Four different faults with four different fixes. Work out which you have first.

14 August 2026 · 6 min read
AI tools

Claude stopped mid-sentence? Why, and how to get the rest

Claude cuts off halfway through a sentence and the Continue button does not always help. What is actually happening, and five ways to get the full answer.

14 August 2026 · 6 min read

Know which marketing pays. Reply to every lead first.

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